Redtiger Dashcam Warranty

Detail Zone Melbourne

At Detail Zone Melbourne, we stand behind the products we sell and install. All Redtiger dashcams purchased from us are backed by a local Australian warranty, handled directly by our team.

Warranty Coverage

All Redtiger dashcams sold by Detail Zone Melbourne include:

✔ 18-Month Warranty
✔ Australian-based support
✔ Warranty handled locally (no overseas returns)

This warranty covers manufacturing defects and hardware faults under normal use.

What Is Covered

The warranty covers faults related to:

  • Camera unit malfunction
  • Power or charging issues
  • Recording or file corruption caused by hardware failure
  • GPS or Wi-Fi hardware faults
  • Rear camera (if supplied) hardware issues

If a fault is confirmed, we will repair or replace the unit at our discretion.

What Is Not Covered

The warranty does not cover:

  • Physical damage, impact damage, or water damage
  • Damage caused by incorrect installation or tampering
  • Normal wear and tear
  • SD cards (unless supplied faulty on arrival)
  • Software issues caused by third-party apps or unsupported firmware updates
  • Damage caused by vehicle electrical issues

Installation Warranty (If Installed by Us)

If your Redtiger dashcam was professionally installed by Detail Zone Melbourne, installation workmanship is also covered.

This includes:

  • Secure mounting
  • Correct wiring and power supply
  • Proper camera operation at time of installation

⚠️ Warranty may be void if the dashcam is removed or altered by a third party after installation.

How to Make a Warranty Claim

To lodge a warranty claim:

  1. Contact Detail Zone Melbourne
  2. Provide: Proof of purchase,

    Order number or invoice, Description of the issue

  3. Our team will guide you through testing or inspection
  4. If approved, we will arrange repair or replacement

Most warranty claims are resolved quickly and locally.

Warranty Validity

  • Warranty applies only to products purchased from Detail Zone Melbourne
  • Warranty is valid for 18 months from date of purchase
  • Warranty is not transferable

Why Buy from Detail Zone Melbourne?

  • Local Australian business
  • Professional dashcam installation available
  • Local warranty handling (no overseas delays)
  •  Based in Moorabbin, VIC

When you buy from us, you’re supported before and after the sale.

Questions?

If you have questions about Redtiger dashcam warranties, installations, or compatibility with your vehicle, feel free to contact our team.

Detail Zone Melbourne
Professional Dashcam Supply & Installation